Commodity return and exchange service
Return and exchange (applicable to website shopping)
1.You can enjoy a 7-day exchange guarantee, but you must meet and abide by the following terms and conditions:
2.Please contact the website immediately to request replacement within 7 days from the beginning of the calculation date on the day of receipt, and go to the online store together with the original documents and the goods to handle the replacement or arrange the return of the goods.
3.If the product has a color choice, please confirm the color of the product before checkout, no color change!
4.All fashion (clothes, accessories, handbags, hats, etc.) or underwear goods, no exchange.
5.No code exchange and refund for all shoes.
6.Please keep all packaging materials, including original packaging, boxes/bags, receipts and related gifts when you exchange the goods, otherwise our online store reserves the right not to return or exchange them.
The company will check the goods to be replaced, and the goods will not be returned under the following circumstances.
1. Products that have been opened, used, or damaged due to personal reasons
2. Negligence, loss or improper handling of goods or accessories
3. Have been altered or repaired without authorization
4. If the customer fails to return the goods within seven days, the company reserves the right to cancel the replacement of the goods.
5. Please note that an order can only be exchanged once.
This online store provides refund service, but only under the following conditions:
1. Pre-ordered items are out of stock
2. No same products
This online shop reserves the right to make the final decision to replace the goods. In case of any disputes, our online store reserves the right of final interpretation of all the above terms.
The above content is subject to change without notice.